How we process data on marcintouch.pl

1. Data controller

The controller of personal data is Marcin Therapy & Touch, the website and team handling bookings, contact and massage services. Privacy contact: phone 668 876 530, Warsaw, ul. Górczewska 228, unit 55.

2. What data we collect

We may process data voluntarily provided by the user, such as full name, e-mail address, phone number, preferred date, selected service and the content of a message sent through the form or booking system.

We may also process basic technical data, such as IP address, browser information, device information and website activity, if this is necessary for website operation, security or statistics after consent.

3. Purposes of processing

We use data mainly to handle bookings, respond to contact requests, provide the visit, issue and process payments, manage correspondence and secure the website.

If the user gives separate marketing consent, we may also use analytics and advertising tools, including Meta Pixel, to measure the effectiveness of promotional activities.

4. Legal basis

Data may be processed on the basis of performance of a contract or steps taken before entering into a contract, legal obligation, legitimate interest of the controller or the user's consent - depending on the specific case.

5. Data recipients

Data may be shared with providers supporting the website and booking process, such as Cal.com, Stripe, the hosting provider, e-mail provider and - after marketing consent - Meta for advertising tools.

Each of these providers operates under its own rules and data protection documentation.

6. Cookies and marketing

The website uses cookies necessary for the service to work. Marketing cookies and similar technologies are activated only after consent.

Meta Pixel is loaded only after marketing consent. Consent can be changed at any time through the cookie settings available on the website.

7. Retention period

Booking data is stored for the time needed to provide the service, handle contact and settlements. Data required by accounting or tax regulations may be stored for the period required by law. Marketing data is stored until consent is withdrawn.

8. User rights

The user has the right to access data, rectify it, erase it, restrict processing, object to processing, transfer data and withdraw consent. The user also has the right to lodge a complaint with the Polish data protection authority, UODO.

9. Contact and changes

For privacy matters, the best way to contact us is by phone at 668 876 530. We may update this policy if the website operation or tools used on it change.